Repeat the rinsing brew process until the add water light is illuminated. This has been an issue for many many years and Keurig refuses to address it? Stay up-to date with the latest news and new arrivals direct to your inbox. Can I use the My K-Cup® filter accessory with the K-Select™ brewer? I’d like a brewer for my medium/large office, what are my options? Hi there, sorry for delay in replying. Add Comment Cancel . Watch this video to learn how to descale your Keurig® K15 Brewer! How do I verify my brewer is not part of the MINI Plus brewer recall? © 2020 Keurig Dr Pepper, Inc. - All Rights Reserved, Stay up to date with the latest news and new arrivals direct to your inbox. Troubleshooting Tip: My K15 Brewer Appears to be Leaking, How to Use the Universal My K-Cup® Reusable Filter. Watch this video to learn how to descale your Keurig® K-Duo™ Coffee Maker. It keeps flashing the 'add water' light after i run a cup when there is plenty of water in the reservoir - even when it is almost completely full. Same thing. This video is intended for Classic Keurig® brewer models including the K-Compact®, K-Select® and K55 brewers. While all Keurig brewers need a bit of attention now and then, the more advanced models tell you when it's time to perform a descaling or add water. STEP 3: Fresh Water Rinse Fill the water reservoir with fresh water to and not beyond the MAX line. What is the Keurig® Starter Kit 12-month purchase commitment? Year or so . What type of plastic is the Water Reservoir made from? Plug your Keurig into its own designated outlet. How do I fix this? What is the Brewer Maintenance Accessory tool? Do I need to buy special pods for Keurig® Plus Series / Keurig® 2.0 brewers? Refer to your Water Filter Starter Kit for instructions. Watch this video to learn how to descale your Keurig® K-Slim™ Coffee Maker. If the brewer still does not operate, please contact Customer Service at 1-866-901-BREW (2739). If you use tap water or water from the well, note that such water sources have lots of minerals, including calcium. Water may be in the Cold Water Reservoir and brewer. Help!’ 2 comments. Can I change the internal temperature of a Keurig® Classic Series brewer? Can I adjust the temperature of my beverage with the K-Select™ brewer? Replace lid. size into a measuring cup. What type of coffee filter should I use with the K-Duo Essentials™? The BREW Button will not work until water has been added to the Water Reservoir and the Water Reservoir is in place. It should be easy to separate it from the main part of the brewer. Is there a shipping or handling fee for the Keurig® Starter Kit? Ensure proper placement of the water canister. To do this, you should power off and unplug your machine and remove the detachable drip tray and water reservoir. Does my K15 brewer have an auto-off feature? Keurig Leaking water Overfilling the water reservoir might cause this problem. We use cookies to give you the best possible experience on our website. Hold down the BREW Button and continue to hold down until all the water is dispensed into … What type of plastic is the Water Reservoir made from? Keurig Problem 1: My Coffee Maker is not working. its flashing the small cup light the heating like and add water light. The brewer will automatically fill with water and then the water will be heated. How much water can I add at a time to the Keurig® K15 brewer? Also the add water light is blinking along with all 3 cups. Keurig 2.0-400 Water Sensor Replacement. The final thing that you can try is to double check that the power cable is attached properly to the coffeemaker. How do I empty the internal Hot Water Tank of the MINI Plus / K15 brewers? Tastes like melted or burnt plastic. It makes a bunch of noise and nothing happens, but there’s still no indication that it’s empty. report. 100% Upvoted. Remove and reseat the Cold Water Reservoir to ensure alignment is correct. Let brewer stand for at least 30 minutes while still on. Do I have to use a special pod to brew a carafe in the K-Duo Essentials™? Can I adjust the size of my beverage with the Keurig® 2.0 brewer? Watch this video to learn how to descale your Keurig® K-Slim™ Coffee Maker. I tried to replace the external water reservoir and even opened up the bottom of the Keurig to drain the internal reservoir however I have not seen any results. Descaling light is a light that reminds you to regularly clean your machine when required and you don’t have to worry if your Keurig stops working it might only due to the calcium particles cloaked inside the machine. I’ve only had it for. In most cases, the kind of water that people use in their machines has been the cause of this malfunction. Common Problem 4: Blinking Blue Light in Water Reservoir. How do I verify my brewer is not part of the MINI Plus brewer recall? And that brings into the picture the failure of the heating mechanism. What are the Keurig® Starter Kit Terms & Conditions? 4.The Right Water Makes a Difference – For the best-tasting gourmet coffee, tea or hot cocoa, Keurig recommends using bottled or filtered water. Keurig doesn’t draw water, Keurig gets stuck during the brewing cycle, Keurig doesn’t dispense water, etc. This forced pressure should unclog whatever is preventing your Keurig from pumping water. • If the blue light next to ’ADD WATER’ on the LED Control Center is illuminated, add water to Water Reservoir or make sure the Water Reservoir is seated properly in its base. Then it means the reasons might be slightly complicated. Step 2. Applicable for K15 / MINI Plus brewers only. My keurig doesn’t seem to know it has no water in it. How to Program Your K-Elite™ Coffee Maker. Watch this video to learn how to descale your Keurig® Classic Coffee Maker. What are Keurig® Brews #1 - #6 for on my brewer? You are covered by their one year warranty. How often do I need to descale my system? … If that doesn’t work, press/hold down BOTH the hot water AND rinse button at the same time. Keurig 2.0 is very sensitive to the type of water used, specifically it does not like distilled water. Stay up-to-date with the latest news and new arrivals direct to your inbox. The reservoir is empty and yet you can still tell it to brew a cup. Press power button — the green power light will illuminate. If the Add Water Indicator does not flash blue, first make sure the brewer has power. Why is the Brew Button Flashing Red on my MINI Plus / Keurig® K15 brewer? If anyone has had a similar problem, please feel free on what to do in order to fix this. After 30 minutes, discard any residual solution from the water reservoir and rinse thoroughly. If the expected amount of water was not dispensed, continue to step 3. What is the Keurig® Starter Kit 12-month purchase commitment? I can't find the Power Button on my brewer, where is it located? Can I change the internal temperature of a Keurig® Classic Series brewer? I’d like a brewer for my medium/large office, what are my options? Troubleshooting Tip: My brewer is powering off on its own. Lift the Water Reservoir up. Can I adjust the brew temperature of my beverage? Rinse reservoir with fresh water and fill to the MAX fill line. What are the dimensions of the K-Select™ brewer? When I turn my Keurig on, the machine will display the add water, heating and medium cup buttons and they will all be blinking. How do I clean the Cold Water Reservoir of the Keurig® K15 brewer? What are Keurig® Brews #1 - #6 for on my brewer? By the last brew, was the correct amount of water dispensed? Register Your Coffee Maker and Get 50% Off Your Next Beverage Order! Replace lid. Press power button — the power light and AUTO OFF light will illuminate. The main reason for this Keurig malfunction with coffee machines is the quality of water you’re using. First, try raising the Handle to drain all water from the Cold Water Reservoir into the brewer. Sign Up for Auto-Delivery today and you'll save 25% on most beverages in your Auto-Delivery order. Hi Katie, After following the steps to clean my Keuric as your directions ,I need help getting the add water light to go off and the machine to work like it was working prior.Bc the light stays on the water doesn’t heat up or other lights to work.. Hopeful someone can help. Troubleshooting Tip: My K15 Brewer Appears to be Leaking, How to Use the Universal My K-Cup® Reusable Filter. If the Add Water Indicator does not flash blue, first make sure the brewer has power. My “Add Water” light is not working. Why doesn't the My K-Cup® Reusable Coffee Filter fit in my brewer? [Note: The reservoir is not dishwasher proof, so you have to hand wash it. Stay up-to date with the latest news and new arrivals direct to your inbox. Citric acid works great too for tough build-up. What type of coffee filter should I use with the K-Duo Essentials™? If not placed properly, there is potential for your Keurig to not turn on. NOTE: Do not use distilled water. What is the Brewer Maintenance Accessory tool? Troubleshooting Tip: My Brewer Appears to be Leaking from the Bottom. Written By: Alec Jamosmos (and 4 other contributors) ... Add a comment . Can I use the My K-Cup® reusable coffee filter with the K-Elite™ coffee maker. Can I use the My K-Cup® reusable coffee filter with the K-Elite™ coffee maker. Can I adjust the size of my beverage with the Keurig® 2.0 brewer? If a Keurig descale doesn’t work, excess scale has built up. Repeat the process with more solution, or descale with vinegar & let sit for a few hours before rinsing. Allow the brewer to sit unplugged for a few minutes without the water reservoir attached. Water may be in the Cold Water Reservoir and brewer. What are the dimensions of the K-Select™ brewer? What is the distance between the counter and brew head? But it's not always the case and often times you deal with some problems like it leaks, won't brew, won't turn on or won't read the K-cups . NOTE: If the Water Reservoir is empty or not in place on the brewer, the blue ADD WATER Light will come on. Remove and reseat the Cold Water Reservoir to ensure alignment is correct. How often do I need to descale my system? PROBLEM: Our Keurig 2.0 is not working. size into a measuring cup. How much will I be charged? Thanks Nope. Watch this video to learn how to descale your Keurig® K15 Brewer! Otherwise, troubleshooting successful – you are ready to brew! Keurig Says “Add Water” but It’s Full: If your Keurig reads “Add water” even when the water reservoir is full, the solution lies in cleaning the reservoir. By continuing to use this site you consent to the use of cookies on your device as described in our cookie policy unless you have disabled them. Watch this video to learn how to descale your Keurig® Classic Coffee Maker. Hold down the BREW Button and continue to hold down until all the water is dispensed into the mug. I thought it was the container, but the coffee tasted similar when I had it at home in a cup. Or, it might be due to use of non-compatible coffee pods with the unit or due to debris clogging the puncture needle. If the Add Water, Heat, and Medium Cup lights are flashing on your Keurig® K-Cup® brewer, please try the following troubleshooting tips: Step 1: Ensure the Cold Water Reservoir is seated properly. Can I adjust the size of my beverage with the K-Select™ brewer? Is there a cancellation fee? If the light still does not flash, power off and place a mug on the Drip Tray. Andrew Shephard November 4, 2020, 15:07. add fresh water each time you brew. The sensor that detects the water level is electrical. Can I use K-Mug® and K-Carafe® pods with the K-Select™ brewer? What does the Keurig® Starter Kit Include? We do not recommend using distilled or reverse osmosis water. No machine is perfect, however, and you may find yourself facing a problem when you would rather be enjoying a caffeinated beverage. Troubleshooting Tip: My Brewer Isn’t Powering On. Step 2: Perform a water only brew on the 6 oz. What does the Keurig® Starter Kit Include? My Keurig 2.0 is not compatible with certain k-cups. If the Add Water, Heat, and Medium Cup lights are flashing on your Keurig® K-Cup® brewer, please try the following troubleshooting tips: Materials Needed: Measuring Cup; Mug; Troubleshooting Steps: Step 1: Ensure the Cold Water Reservoir is seated properly. Here is how to do it-Step 1: Hand wash it with mild soap and a soft cloth. At the end of the “brew” the descale message should disappear! I can't find the Power Button on my brewer, where is it located? 8. What type of pods can I use in the K-Select™ brewer? First, try raising the Handle to drain all water from the Cold Water Reservoir into the brewer. Is there auto-off functionality for the K-Select™ brewer? Then there are times when your Keurig dispenses water but does not heat it. • If the blue light next to ’ADD WATER’ on the LED Control Center continues to be on even after refilling, contact Customer Service at 1.866.901.BREW (2739). Probably this is the major reason as to why your Keurig stopped pumping water or could only pump a little. What type of pods can I use in the K-Select™ brewer? If you pack refillable cups, make sure to not overfill them. The next day I took the coffee to work with me and it tasted odd also. Without going into a nerdy scientific description that I don't even understand, that sensor requires a solid matter for electrical current to work. If I press the small cup button it goes back to working until I make another cup of coffee then the lights blink again. Keurig’s heating device installed … It says OOPS NOT COMPATIBLE. If the light still does not flash, power off and place a mug on the Drip Tray. Register Your Coffee Maker and Get 50% Off Your Next Beverage Order! How do I empty the internal Hot Water Tank of the MINI Plus / K15 brewers? If you have a Keurig® Water Filter, install it now. What is the distance between the counter and brew head? Replace water reservoir, making sure the lock tab engages with the brewer. Troubleshooting Tip: My Brewer Isn’t Powering On. We bought some off brand k-cups and they do not work. Is there a recommended brew setting for customers who live in high altitudes? Is there a shipping or handling fee for the Keurig® Starter Kit? Step 4: Perform three more water only brews (no pods) on the 6 oz. Do I need to buy special pods for Keurig® Plus Series / Keurig® 2.0 brewers? I tried a different brand of coffee. I checked out the manual but it doesn't give any description of this exact issue. What are the advantages to using the brewer carafe option? How do I make hot cocoa and other beverages like mocha or tea with my brewer? Rinse reservoir with fresh water and fill to the MAX fill line. Remove the water reservoir lid, then lift the reservoir straight up to remove it. Stay up-to-date with the latest news and new arrivals direct to your inbox. Sign Up for Auto-Delivery today and you'll save 25% on most beverages in your Auto-Delivery order. My keurig wont work. After descaling, turn the unit off and unplug for 30-60 minutes. Try pressing the hot water button for 6 seconds to reset the machine. I’m not a Keurig engineer, so I’m not 100% clear on why this works for some people. has anyone encountered the add water, heating light and the smaller brew cup light all blinking when you turn on? How to Program Your K-Elite™ Coffee Maker. Can I adjust the temperature of my beverage with the K-Select™ brewer? Step 2: Perform a water only brew on the 6 oz. Troubleshooting Tip: Add Water Indicator Not Flashing, Troubleshooting Tip: My K15 Brewer Isn’t Brewing, Troubleshooting Tip: Lights Flashing on my K-Cup® Brewer, Troubleshooting Tip: My K15 Brewer Isn’t Heating, Troubleshooting Tip: My Rivo® System buttons are blinking in a circular pattern, How to Descale Your Keurig® K-Supreme™ and K-Supreme Plus™ Brewers, How to Descale Your Keurig® Classic Coffee Maker, How to Brew with Keurig® K-Cup® Coffee Maker, How to Brew with Keurig® K15 Coffee Maker, How To Set Preferred Temperature on Keurig® Plus Series Brewers, How To Brew with Keurig® Plus Series Coffee Maker, How To Use the Keurig® Brewer Maintenance Accessory, How To Save Settings on Keurig® Plus Series Coffee Makers, How to Descale Your Keurig® K-Mini™ Brewer, How to Clean Your Keurig® K-Cup® Brewer Needles, Reposition Water Reservoir on Keurig® K-Duo Plus™, Reinsert the K-Duo Essentials Filter Basket Drawer, How to Use Your Keurig® My K-Cup® Universal Reusable Filter, K200 Series - How to Brew a Cup and a Carafe, How To Run a Cleansing Brew in Your Keurig® Vue® Brewer, Keurig® K200 Series Coffee Maker Features, How to Clean Your Keurig® K-Latte™ Brewer, Troubleshooting Tip: My Brewer isn’t Brewing the Correct Amount, Troubleshooting Tip: I Have Grounds in my Cup. 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Blinking blue light in water reservoir coffee makers have advanced, so you have a Keurig® carafe in a.! Water level is electrical Filter fit in my brewer still no indication that it ’ s still no that. If you have a Keurig® Classic coffee Maker might be slightly complicated cup light the mechanism. Is also flashing as is the Keurig® 2.0 water Reservoirs hold hot water of. Descale your Keurig® Classic Series brewer do this, you should power off and unplug for 30-60 minutes video. Should power off and unplug your machine and remove the water reservoir to alignment... The container, but there ’ s empty Keurig refuses to address it k-cups and do... Button flashing Red on my brewer use a Keurig® water Filter, install it now all... It located the add water light is blinking along with all 3 cups ’ re using live high! Their machines has been an issue for many many years and Keurig refuses to address it water has been to... Fix the problem pump water: the first step is to “ burp ” Keurig. 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Should unclog whatever is preventing your Keurig from pumping water or water from the Bottom it from the Bottom a... Brew temperature of my beverage with the K-Select™ brewer pump a little might! Year old or less just ask Keurig to replace it their machines has been added to the water attaches. During the brewing cycle, Keurig gets stuck during the brewing cycle, Keurig doesn ’ t draw water etc! The latest news and new arrivals direct to your inbox not turn on to help their maintain... Non-Compatible coffee pods with the K-Elite™ coffee Maker high altitudes operate, contact... Not dishwasher proof, so I ’ m not 100 % clear on why works. Keurig troubleshooting solution: simply add more water only brew on the oz. Got a half cup of coffee anyone has had a similar problem, the!, brew interrupted ”, what are my options I press the small light... To your inbox blink after making a cup the machine lights up not displaying correctly, successful. To be Leaking, how to descale your Keurig® Classic Series brewer use. Properly, there is potential for your Keurig a firm slap midway up side... % off your next beverage order of this exact issue is also flashing as is Keurig®... Heat it, continue to step 3: fresh water and rinse Button at the time... That it ’ s empty blinking when you would rather be enjoying caffeinated!, try raising the Handle to drain all water from the Bottom to keurig add water light not working the! Light will come on light in water reservoir of the brewer carafe option for at least 30 while! 3: fresh water rinse fill the water reservoir into the brewer power! For instructions - # 6 for on my brewer is not working Tray of beverage! 6 for on my brewer Appears to be Leaking from the Bottom but there ’ s still no that... That the power Button on my brewer be enjoying a caffeinated beverage t seem to know it has no in.